Landesk Service Desk Forum
Estreamdesk helpdesk 99 vs.
Landesk service desk forum. The rating of landesk service desk is 3 5. Estreamdesk helpdesk 6 7 vs. Landesk service desk is a process driven platform that allows users to effectively manages as well as automate the life cycle of every business operations including initiation updating and closing. The software cost is considered affordable 4 5 when compared to alternative solutions.
Landesk service desk is a next generation graphical business solution delivered through a range of interfaces including console web portal or pda enabling your organization to deliver outstanding it support services to employees and customers. Landesk service desk is a growing cloud based help desk software it is designed to support small medium and large size business. Landesk service desk 8 0 for general quality and performance. Analyze their strong and low points and see which software is a better choice for your company.
Landesk service desk combines itil verified and process driven incident problem and change management. Edited may 8 2019 at 5 45 pm has anyone found a solution to remove old inc req prob chg tickets from the service desk database and archive it. Its process management engine lets users build automate and adapt an organized library of user defined service management processes regardless of complexity. And as of august i estimate that landesk management suite s software distribution and remote control features alone have saved our organization 1 167 million.
In 2012 landesk purchased both managed planet and wavelink a provider of supply chain mobility software solutions. With a very powerful core users can be sure that every business process is not circumvented. Landesk was established in 1985 as lansystems acquired by intel in 1991 as its landesk division and spun off as an independent company in 2002. Landesk service desk 94 for user satisfaction rating.
Private equity firm thoma bravo acquired landesk software in 2011. Service desk andrew strakis community member asked a question. About landesk service desk. Landesk service desk received a rating of 3 5 from itqlick team.